euroanswer.co.uk Report : Visit Site


  • Ranking Alexa Global: # 18,921,620

    Server:Apache...

    The main IP address: 83.223.106.11,Your server United Kingdom,London ISP:B&P Interactive Ltd  TLD:uk CountryCode:GB

    The description :+40.317.305.000 [email protected] about us services customer support bpo it outsourcing technology facts & figures clients news careers contact search for: more than listening and speaking fo...

    This report updates in 12-Jun-2018

Created Date:2004-05-11
Changed Date:2015-03-31

Technical data of the euroanswer.co.uk


Geo IP provides you such as latitude, longitude and ISP (Internet Service Provider) etc. informations. Our GeoIP service found where is host euroanswer.co.uk. Currently, hosted in United Kingdom and its service provider is B&P Interactive Ltd .

Latitude: 51.508529663086
Longitude: -0.12574000656605
Country: United Kingdom (GB)
City: London
Region: England
ISP: B&P Interactive Ltd

HTTP Header Analysis


HTTP Header information is a part of HTTP protocol that a user's browser sends to called Apache containing the details of what the browser wants and will accept back from the web server.

Transfer-Encoding:chunked
Keep-Alive:timeout=1, max=100
Server:Apache
Connection:Keep-Alive
Link:; rel="https://api.w.org/", ; rel=shortlink
Date:Mon, 11 Jun 2018 18:08:03 GMT
Content-Type:text/html; charset=UTF-8

DNS

soa:ns1.euroanswer.ro. root.euroanswer.co.uk. 2018032205 28800 7200 2419200 3600
txt:"MS=ms44145447"
"v=spf1 ip4:193.200.141.0/24 ip4:193.222.57.0/24 ip4:91.198.59.0/24 ip4:78.31.135.224/27 mx -all"
ns:ns3.euroanswer.ro.
ns2.euroanswer.ro.
ns1.euroanswer.ro.
ipv4:IP:83.223.106.11
ASN:29017
OWNER:GYRON ====, GB
Country:GB
mx:MX preference = 10, mail exchanger = mail02.netcorr.com.
MX preference = 10, mail exchanger = mail12.netcorr.com.
MX preference = 10, mail exchanger = mail11.netcorr.com.
MX preference = 10, mail exchanger = mail01.netcorr.com.

HtmlToText

+40.317.305.000 [email protected] about us services customer support bpo it outsourcing technology facts & figures clients news careers contact search for: more than listening and speaking for you read more customer support bpo tailored to each customer's business model and needs read more it outsourcing focus on your core business. we take care of the rest. read more welcome to euroanswer since 2003, euroanswer has evolved into a value leader in pan-european bpo & ito services. our prime delivery center is in the capital of romania; we have four delivery centers in bucharest, galati skopje and sibiu that provide support in 28 languages to customers in more than 40 countries. for over ten years, we have built a strong business relationship with global leading it and telecommunications customers globally. through our world-class customer services, product support and direct marketing campaigns, we help companies from all over the world develop their business. every year, our business has grown by 30%, reaching an almost 400% growth over the last 13 years. these are not just numbers, but a testament to our steady evolution and commitment to serve an increasing demand for nearshore, bpo and ito services. we strongly believe that our people are the key to continuing our great success story, we invest in our company and in our people. we assure a multicultural working environment where career path and people development is a core focus. get to know us better services customer support bpo we support clients from leading industries, consistently delivering world-class services in multiple languages across our near shore delivery centers. find out more it outsourcing whether it’s service desk or remote support and dispatch , outsourcing to euroanswer lets you focus on your core business. we’ll take care of the rest. find out more aiming to deliver value to our clients, euroanswer has consistently worked within the itil framework, as well as utilising itsm tools. providing services that meet the needs of our clients, planning and managing changes so they don’t cause disruption to the business and managing incidents, request and problem candidates, our deep understanding of availability, security, capacity, and continuity ensures our commitment to deliver class-leading services, configured for the industry our clients’ request. our quality analysts follow best business practices, aligned to an iso9001 quality program. our working processes support our technicians, through regular 1on1s and best practice workshops. at every level, we empower our employees and provide them with the knowledge and approach to manage tasks smoothly and efficiently through consistent and proven procedures. the result is a team of well-trained, detail-oriented, resourceful specialists handling our customers’ requests. facts & figures specialists languages customer interactions/year delivery centers countries find out more clients testimonials this page is having a slideshow that uses javascript. your browser either doesn't support javascript or you have it turned off. to see this page as it is meant to appear please use a javascript enabled browser. dragos turmac manager of outsourcing projects, bitdefender we have a very good business relationship with euroanswer. from the very beginning, everything was going as planned and the entire euroanswer team involved in our projects dealt with all possible risks to ensure a smooth project implementation; they adapted very fast to every change and communicated very well. from an operational perspective, both agents’ team and management team deliver excellent quality – all our sla’s were very close to target from the first month their ability to ramp-up projects in a short time is also one of the things i appreciate the most when it comes to a bpo provider. steven faulkner mobile union limited / mtxpress two years ago we took a decision to outsource a large portion of our client service and call centre activities to euroanswer. i must say that they have proved a valuable partner always delivering in terms of service delivery and understanding our needs with a flexible and collaborative approach to our business. i would highly recommend euroanswer for any company looking for good value for money when outsourcing its delivery center activities. stefan gheorghe director servicii comune, cez group during the past year, euroanswer delivered delivery center services regarding electrical fault calls and proved they are a trustworthy partner, by always being in compliance with our contractual agreement. the cooperation with the euroanswer management team was very efficient, with really good answering times, even though it was very difficult to forecast the daily volume of calls. euroanswer always made sure the service they delivered was in accordance with the quality requested by cez romania for our consumers. daniela panaitescu manager customer operations, unicredit leasing during the three years of cooperation, the relationship with euroanswer was permanently expanded. we have found in this particular delivery center a trustworthy partner, constantly preoccupied with improving its services, whilst adapting them to our needs. i truly appreciate their flexibility and speed of reaction to the changes that always occur in our business. to us, the quality of the service provided to our customers is most important; euroanswer’s understanding of this is great and they are always in search of new ways to help us become better. daniel varabief service delivery manager, hewlett-packard (romania) over the past five years, euroanswer has provided contact centre functionality for hp customers in central & eastern europe. they have proven themselves to be a reliable partner, eager to get alongside and understand our business needs and the needs of our customers. somehow a contact centre operating model relies on three building blocks: people, technology and processes; euroanswer’s utilization of these components has shown us a company whose scalability and flexibility belies their maturity in terms of years. hp looks forward to strengthening its relationship with euroanswer as we continue to build upon the capability we have created over the past five years. stefan ion it operations and service desk manager, ing bank the services euroanswer has been offering ing since october 2007, consisting of handling all helpdesk calls for the internal client, have proven us we are interacting with a team for whom trust, communication, promptitude and giving are top qualities when it comes to a business relationship. ing bank recommends euroanswer for the utility of the services they offer, for the quality of the people, the flexibility and capability they have proven: adapting themselves to the clients’ needs, offering intelligent and efficient solutions with a problem solving orientation, clarity and professionalism of all activity reports. we hereby thank them and wish them the best of luck in all future projects! prev next 7 blvd. iuliu maniu, ground floor, bucharest, romania +40.317.305.000 (international) 0800.070.277 (only for romania) [email protected] [email protected] [email protected] data protection privacy policy subscribe to our mailing list contact form about contact we are using cookies to give you the best experience on our website. you can find out more about which cookies we are using or switch them off in settings . accept privacy overview strictly necessary cookies powered by gdpr plugin privacy overview euroanswer data protection & privacy policy updated may 24 th privacy statement euroanswer is committed to being compliant to the eu general data protection regulation and to data privacy and security compliance globally. we respect individual privacy and we value the confidence of our customers, employees, business partners and suppliers. we collect, use and disclose personal data in a manner consistent with the requirements of the general data protection regulation. the use of personal data collected throughout our services shall be limited. euroanswer will collect only personal data which is relevant for the purposes for which it is to be used. euroanswer will ensure that personal data is accurate, relevant and limited to its intended use. the processing of the data will be based on data subjects’ consent, obtained prior to the processing. as euroanswer is a data processor for its customers and data controller for personal data we collect through the recruitment activities, subscriptions to our newsletter and requests for information via the website, e-mail or phone, we have a wide focus on protecting the personal data and information confidentiality that we are processing, and we have taken all the reasonable steps to identify and protect the information assets within the organization with the purpose to avoid destruction, improper disclosure, improper editing or unauthorized use of any personal data or information relating to our customers, employees, suppliers, business partners, strategy, management and other related concepts. freedom of choice you are in the control of the information you provide to euroanswer and you have choices about the data we collect. when you are asked to provide personal data, you may decline. you can also specify the type of data that you entitle us to keep from you and the timeline, we will always respect your requests. upon request, euroanswer will grant individuals reasonable access to personal data that it holds about them. in addition, euroanswer will take reasonable steps to ensure the capability for the individuals to correct, amend, delete personal data that is inaccurate or incomplete. security of personal data euroanswer understands the importance of building the right awareness amongst the teams in order to diminish risks of human error, theft, fraud and misuse. euroanswer’s efforts include training employees to implement data protection & security policies and regular awareness trainings for the entire staff. euroanswer employees’ obligations include written confidentiality agreements and compliance with company policies concerning protection of confidential information. euroanswer has appointed a data protection officer and an intervention team who act as point of contact for any concerns the employees might have related to a possible personal data breach. the team promptly evaluates and responds to incidents that create suspicions of unauthorized handling of data. if euroanswer determines that your data has been misappropriated (including by a euroanswer employee) or otherwise wrongly acquired by a third party, euroanswer will promptly report such misappropriation or acquisition to you. euroanswer will conduct annual compliance audits of its relevant privacy practices to verify adherence to this statement. the audit will be conducted under the direction of the data protection officer. the data protection officer is always available to respond to any concern addressed from outside the company and is constantly monitoring the overall compliance of the company to the eu general data protection regulation and to data privacy and security compliance globally. any employee that the company determines is in violation of this privacy statement will be subject to disciplinary action up to and including termination of employment. any entity or third party that violates this privacy statement shall be in material breach of all agreements with euroanswer and shall defend and indemnify euroanswer from claims related to such violations. personal data collected and usage communication. we use data we collect to deliver and personalize our communication with you. additionally, you can sign up for email subscriptions and choose whether you wish to receive newsletters from euroanswer by email. recruitment. should you interact with our recruitment team, we may ask for certain data, including educational and employment background & contact information. you also may choose to provide euroanswer additional information, such as your cv, letter of intent or transcripts; employment references and related information; compensation expectations. we use data we collect to communicate with you, to manage euroanswer’s recruiting and hiring processes, and for compliance with corporate governance and legal and regulatory requirements. if you are hired, the information may be used in connection with employment and corporate management. the personal data provided to the recruitment team will only be used for the recruiting process. based on your approval we may keep the data for future opportunities in our company. candidates can ask for deletion of their data at any time, if they don’t wish to keep up their application by notifying their recruiter or contacting the data protection officer of euroanswer. in addition, euroanswer may collect information from third parties, for example, in connection with a background or employment check and/or an employment reference. website cookies controls this website uses cookies so that we can provide you with the best user experience possible. cookie information is stored in your browser and performs functions such as recognizing you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. transmission of personal data we share your personal data with your consent and as necessary to complete any transaction you have requested or authorized. in addition, we might share personal data among euroanswer-controlled affiliates. we also share personal data with suppliers or partners working on our behalf for the purposes described in this statement. in such cases, these companies must adhere to our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose. when we transfer personal data from the european area to other countries, we use a variety of legal mechanisms, including contracts, to help ensure your rights and protections travel with your data. we take steps to ensure that the data we collect under this privacy statement is processed according to the provisions of this statement and the requirements of applicable law wherever the data is located. retention of personal data euroanswer retains personal data for as long as necessary to provide the contracted services and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. when personal data is deleted, it is removed from live systems, but may remain in a backup format for up to 6 months. data, whether in live or backup format, will be protected following precise security mechanisms. changes to the data protection and privacy policy we will update this privacy statement when necessary to reflect customer feedback and changes in our services. when we post changes to this statement, we will revise the “last updated” date at the top of the statement. if there are material changes to the statement or in how euroanswer will use your personal data, we will notify you either by obviously posting a notice of such changes before they take effect or by directly sending you a notification. we encourage you to periodically review this privacy statement to learn how euroanswer is protecting your information. how to unsubscribe or opt-out individuals who subscribe to e-mail lists via our website will receive periodic updates from euroanswer by e-mail. you may opt out of receiving future information via e-mail by using the unsubscribe procedure specified in the e-mail message. contact us name mirela cazacu phone +40 21 3082016 mobile +40 732 656664 email [email protected] strictly necessary cookies strictly necessary cookie should be enabled at all times so that we can save your preferences for cookie settings. disable if you disable this cookie, we will not be able to save your preferences. this means that every time you visit this website you will need to enable or disable cookies again. enable all save changes

URL analysis for euroanswer.co.uk


http://www.euroanswer.co.uk/customer-support-bpo
http://www.euroanswer.co.uk/contact/
http://www.euroanswer.co.uk/about/
http://www.euroanswer.co.uk/clients/
http://www.euroanswer.co.uk/about
http://www.euroanswer.co.uk/mailto:[email protected]
http://www.euroanswer.co.uk/it-outsourcing/
http://www.euroanswer.co.uk/euroanswer-data-protection-privacy-policy/
http://www.euroanswer.co.uk/job/
http://www.euroanswer.co.uk/customer-support-bpo/
http://www.euroanswer.co.uk/facts-figures/
http://www.euroanswer.co.uk/news/
http://www.euroanswer.co.uk/technology/
http://www.euroanswer.co.uk/tel:40317305000
http://www.euroanswer.co.uk/#services
euroanswer.co.uk

Whois Information


Whois is a protocol that is access to registering information. You can reach when the website was registered, when it will be expire, what is contact details of the site with the following informations. In a nutshell, it includes these informations;


Domain name:
euroanswer.co.uk

Registrant:
EURO ANSWER Limited

Registrant type:
Unknown

Registrant's address:
9 Taunton Road
Wiveliscombe
Somerset
TA4 2TQ
United Kingdom

Data validation:
Nominet was able to match the registrant's name and address against a 3rd party data source on 23-Oct-2014

Registrar:
Namesco Limited [Tag = NAMESCO]
URL: http://www.names.co.uk

Relevant dates:
Registered on: 11-May-2004
Expiry date: 11-May-2018
Last updated: 31-Mar-2015

Registration status:
Registered until expiry date.

Name servers:
ns1.euroanswer.ro
ns2.euroanswer.ro
ns3.euroanswer.ro

WHOIS lookup made at 01:16:17 27-May-2017

--
This WHOIS information is provided for free by Nominet UK the central registry
for .uk domain names. This information and the .uk WHOIS are:

Copyright Nominet UK 1996 - 2017.

You may not access the .uk WHOIS or use any data from it except as permitted
by the terms of use available in full at http://www.nominet.uk/whoisterms,
which includes restrictions on: (A) use of the data for advertising, or its
repackaging, recompilation, redistribution or reuse (B) obscuring, removing
or hiding any or all of this notice and (C) exceeding query rate or volume
limits. The data is provided on an 'as-is' basis and may lag behind the
register. Access may be withdrawn or restricted at any time.

  REFERRER http://www.nominet.org.uk

  REGISTRAR Nominet UK

SERVERS

  SERVER co.uk.whois-servers.net

  ARGS euroanswer.co.uk

  PORT 43

  TYPE domain

OWNER

  ORGANIZATION EURO ANSWER Limited

TYPE
Unknown

ADDRESS
9 Taunton Road
Wiveliscombe
Somerset
TA4 2TQ
United Kingdom
Data validation:
Nominet was able to match the registrant's name and address against a 3rd party data source on 23-Oct-2014

DOMAIN

  SPONSOR Namesco Limited [Tag = NAMESCO]

  CREATED 2004-05-11

  CHANGED 2015-03-31

STATUS
Registered until expiry date.

NSERVER

  NS1.EUROANSWER.RO 193.200.141.1

  NS2.EUROANSWER.RO 91.198.59.2

  NS3.EUROANSWER.RO 193.200.141.13

  NAME euroanswer.co.uk

DISCLAIMER
This WHOIS information is provided for free by Nominet UK the central registry
for .uk domain names. This information and the .uk WHOIS are:
Copyright Nominet UK 1996 - 2017.
You may not access the .uk WHOIS or use any data from it except as permitted
by the terms of use available in full at http://www.nominet.uk/whoisterms,
which includes restrictions on: (A) use of the data for advertising, or its
repackaging, recompilation, redistribution or reuse (B) obscuring, removing
or hiding any or all of this notice and (C) exceeding query rate or volume
limits. The data is provided on an 'as-is' basis and may lag behind the
register. Access may be withdrawn or restricted at any time.

  REGISTERED yes

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Mistakes


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